We accept return (it’s sunnah), customer may return the product during the time of delivery, or within 7 days if:
a) The product does not meet the user’s expectations.
b) If customer found damaged during delivery
c) Have doubt about the product quality and or quantity
d) Received in an unhealthy/ insecure/ unexpected condition
f) Finds product unusable.
The following products may not be eligible for return or replacement:
a) Damages due to misuse of product
b) Incidental damage due to malfunctioning of product
c) Any consumable item which has been used/installed
d) Any damage/defect which is not covered under the manufacturer’s warranty
e) Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product/s delivered.
- After confirming the return we will refund within the 72 hours subject to bank reconciliation.
- We will return through available mobile banking accounts